Pulitoto Privacy Policy & User Data Protection
Pulitoto respects your privacy. This policy explains how we collect, use, store, and protect your personal information as a user of our platform in Malaysia.
Effective Date: 1 January 2026
Information We Collect
When you register or use pulitoto's services, we may collect various types of information to ensure a smooth, secure, and relevant user experience. The types of information collected include:
- Account Information: Full name, email address, phone number, date of birth, and encrypted password collected during the registration process.
- Device & Browser Information: IP address, device type, operating system, browser type, and other technical data automatically transmitted by your device when accessing the platform.
- Local Payment Information: Transaction details in MYR (RM), payment methods used such as TNG eWallet or bank transfer, and records of deposits and withdrawals. We do not store full card numbers directly.
- Cookies & Tracking Data: Information collected through cookies, sessions, and related tracking technologies to understand platform usage patterns.
- Usage Data: Pages visited, games played, session duration, and general interactions with platform content.
All information collected is directly relevant to platform operations and is not collected beyond what is necessary to provide our services.
Purpose of Data Use
Pulitoto uses the information collected solely for legitimate purposes directly related to the operation of the platform. The primary purposes include:
- Securely verify user identity and manage account access.
- Processing deposit and withdrawal transactions in MYR (RM) accurately and efficiently.
- Providing effective and responsive customer support.
- Sending account-related notifications, transaction confirmations, and necessary policy updates.
- Improving platform performance, detecting technical errors, and optimising the mobile user experience.
- Complying with legal obligations, including anti-money laundering requirements and consumer protection regulations in Malaysia.
We do not use your information for third-party marketing purposes without your prior consent.
Cookies & Tracking Technologies
The pulitoto platform uses cookies and similar tracking technologies to enhance functionality and user experience. Cookies are small text files stored on your device when you visit our website.
We use several types of cookies:
- Essential Cookies: Required for core platform functions such as login session management and account security. These cookies cannot be disabled.
- Performance Cookies: Helps us understand how users interact with the platform so we can continuously improve our services.
- Preference Cookies: Saving your preferences such as language and display settings for a more convenient experience in future visits.
You can control or disable cookies through your browser settings. However, disabling essential cookies may affect certain platform functions.
Data Storage, Security & Sharing
Data Storage & Security
Pulitoto employs a range of technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse. These include SSL/TLS encryption for data in transit, strict access controls on internal systems, and secure server-based data storage.
Your data is retained for as long as your account remains active or as needed to provide our services. Upon account closure, data will be deleted or anonymised in accordance with applicable legal requirements.
Third-Party Sharing
Pulitoto does not sell or rent users' personal data to any third party for commercial purposes. Information may only be shared in the following limited circumstances:
- To approved payment service providers for the secure processing of MYR transactions.
- To regulatory or legal authorities where required under applicable Malaysian law.
- To technical partners who assist in platform operations, subject to strict confidentiality agreements.
User Rights, Policy Changes & Contact Us
Your Rights as a User
As a registered pulitoto user in Malaysia, you have the following rights regarding your personal data:
- Right to Access: You have the right to request a copy of the personal data we hold about you.
- Right to Rectification: You may request corrections to any inaccurate or incomplete information in your account.
- Right to Erasure: Under certain circumstances, you have the right to request the deletion of your personal data, subject to legal requirements that obligate us to retain certain records.
- Right to Object: You may object to the processing of your data for specific purposes, such as direct marketing.
Changes to This Privacy Policy
Pulitoto reserves the right to update this Privacy Policy at any time. Users will be notified of any material changes via in-platform notifications or your registered email address. Continued use of the platform after changes are published constitutes acceptance of the updated policy.
How to Contact Us
If you have any questions, concerns, or requests regarding your privacy and data protection, please contact our support team by email at [email protected] or visit the FAQ for further guidance.